Privacy Policy
At HEDONIST, we are dedicated to safeguarding your privacy in accordance with the General Data Protection Regulation (GDPR) and other relevant laws. Throughout this policy, the terms “YOU/YOUR” refer to the individual whose information may be collected or shared.
This policy outlines how HEDONIST gathers, uses, and protects any information you provide to us when you interact with us—whether in person, over the phone, by text, email, or via our website.
Sources of Information
We may collect information from the following sources:
- Publicly accessible records, such as Companies House or Land Registry;
- Third parties, like credit reference agencies;
- Other individuals or entities with your permission, such as client’s references;
- Cookies on our website (more information is provided below).
Types of Information Collected
We may collect the following data:
- Your name and job title
- Contact details, including your email address
- Demographic information such as postcode, preferences, and interests
- Information to facilitate credit or financial assessments
- Other data relevant to customer surveys, promotional activities, and offers
We do not process special categories of personal data (e.g., race, ethnicity, religious beliefs) without your explicit consent.
How and Why We Use Your Information
We only use your personal data when we have a valid legal reason to do so, which may include:
- Meeting legal or regulatory obligations;
- Fulfilling our contractual duties or taking necessary steps before entering into a contract;
- Pursuing our legitimate business interests or those of a third party;
- Where you have provided consent.
A legitimate interest arises when we have a commercial or business reason to process your information, as long as your rights and interests do not outweigh this.
Use of Collected Information
We may use third-party email services to communicate with you in order to:
- Enhance our products and services;
- Periodically send promotional content about new products, special offers, or other updates you may find of interest;
- Occasionally contact you for market research purposes through email, phone, or postal mail.
- Customize our website to better suit your preferences.
This processing is generally based on our legitimate interests in providing a better service and keeping our internal records accurate. If your consent is required, we will seek it separately and clearly.
Security Measures
We are committed to securing your information and preventing unauthorized access or disclosure. We have implemented appropriate physical, electronic, and managerial procedures to protect the information collected online.
Cookies
Cookies are small files that, once you consent, are placed on your computer’s hard drive. They help analyse web traffic or notify you when you visit a particular site. Cookies allow web applications to respond to you as an individual by tailoring their functionality based on your preferences.
We use traffic log cookies to determine which pages are being visited, helping us analyse web traffic and improve our website for your benefit. The information is used solely for statistical analysis and is then removed from our systems.
Cookies help us deliver a better website experience by allowing us to monitor which pages are useful to you. Accepting or declining cookies is your choice; most browsers automatically accept cookies, but you can adjust your settings to decline them if you prefer, which may limit some website functionality.
Links to Other Websites
Our website may contain links to external sites. Please be aware that we do not control these sites and are not responsible for their privacy practices. It is recommended that you review the privacy policies applicable to any third-party websites.
Sharing Your Information
We may share your information with:
- Service providers, including sub-consultants and supply chain partners
- Marketing agencies and website hosting providers
- Credit reference agencies
- Insurers
- Our banking institution
We only engage third-party service providers who implement adequate measures to protect your data. The rationale for sharing information is aligned with the reasons specified under “How and Why We Use Your Information.”
We will not sell, distribute, or lease your personal data to third parties unless legally required or with your consent.
Retention of Personal Data
We retain your information while providing services to you and as needed to:
- Address questions, complaints, or claims made by or on your behalf
- Demonstrate that we treated you fairly
- Maintain records required by law
We will not retain your personal information for longer than necessary. When it is no longer needed, we will securely delete or anonymize the data.
Your Data Rights
You have the following rights, which can be exercised at no cost:
Access: Obtain a copy of your personal data.
Correction: Request correction of inaccurate information.
Erasure: Ask for your data to be deleted under certain circumstances.
Restrict Processing: Limit the processing of your data in specific situations, such as when you dispute its accuracy.
Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format, and/or transfer it to another entity.
Object: Object to the processing of your data for direct marketing or other purposes.
Automated Decision-Making: Choose not to be subject to decisions made solely through automated processes that significantly affect you.
Policy Updates
This Privacy Policy is available on our website and is reviewed annually to ensure its relevance and adequacy.
Signed: Alina Khodymchuk, CEO